What needs done?
Employing people is:
- expensive,
- time consuming,
- fraught with issues and if not done properly can
- go wrong and in the short or long term
- can lead to very expensive mistakes and even legal claims.
So – When an employer needs something done – they usually give some thought to exactly “What needs done“.
This usually arises in some process of work planning – a task or set of tasks are defined that are needed usually for a prolonged period of time.
This then tends to be summarised in a “Job Description”
The job description will usually contain all the information needed to describe the job:
- The role,
- its relationship to others – bosses and subordinates,
- the key tasks,
- accountabilities,
- performance expectations, and
- what the person in the job will get such as pay and benefit from in doing it.
- Terms & conditions that form the basis of an Employment Contract – a legal and mutually binding agreement
How much needs done?
Having defined the What needs done, the employer will usually try and work out How much needs done.
They will usually look at the forward work plan and assess just how much work is needed.
If the task is infrequent, short term or low volume, then the employer may decide for example to get someone in the organisation to do it aside or instead of other tasks.
How do we get it done?
If the job is important enough, frequent enough and needed sufficiently they will look at the best way to get it done.
In the current economic climate many employers are trying to keep costs down, so often they will look at resourcing that does not involve hiring! So:
What are their no-cost / low-cost options?
- Volunteers
- Trainees
- Intern-ships
- Work experience
What are their non-permanent options?
- Agency workers
- Contractors
What are their short term options?
- Short term contracts
- Zero hours contracts
- Fixed term fixed hours contracts
- Annualised hours contracts
These days, if one were cynical, one might see the employers last resort as a:
- Permanent
- Full time
- Pensionable contract
What kind of person do we need?
When asked to hire someone a manager often QUAKES!
They will need to consider the match of the job and the potential candidates in terms of:
- Qualifications
- Unique aspects of the job / candidate
- Attitude
- Knowledge
- Experience
- Skills
This is often written up in the form of a Person Specification that will detail:
- Essential Criteria – without which you will not get an interview
- Desirable Criteria – things they would really like but might not get from any /all applicants – what will get you on the short-list
- Other Considerations – aspects of the job that my be an issue for some potential applicants – that might put some people off taking the job
Where do we look & How do we attract them?
Think first about the Lions – they sit under a tree near a watering hole and wait for the potential lunch to arrive e.g. the Gazelles, Wilder beast etc.
So where is the “watering hole” for the best QUAKES candidates?
- Where do they hang out?
- What do they read / watch / listen to, including on-line?
- Are they members of certain clubs, professions etc?
- What Associations are they part of?
That usually determines where the employer will seek to Recruit and place their advertisement.
Sometimes they will find candidates through existing networks and in some instances will secretively use “head hunters” to go and find specific people or types of people.
To Attract them they will offer:
relevant to the skills and scarcity of their ideal candidates!
Remember the fish and the bait?
Let’s get them!
Ok so now they have some potential candidates- what next:
- Screen applicants against the QUAKES criteria
- Arrange interviews
- Interview (and test)
All going well they may even Select a candidate!
Then there will usually be:
- Conditional Offer
- References / disclosures (due-diligence)
- Formal Offer
when the person joins the organisation they will:
- Induct
- Train them
- Evaluate them
Lets keep them?
Retain the good ones by:
- Recognising
- Rewarding and
- Re-training / ongoing training
Time to let them go!
and eventually time to let them go:
If they resign we may need to recruit or perhaps not …
If the organisation or its environment changes the employer may need to:
- Restructure
- Redeploy
- Redundancy
and more rarely these days