Acronyms are often useful ways of remembering things, but they can be misunderstood.
In the course we often use the following:
- The 5 Fs
- DWIAMO
- The 7 Cs
In dealing with problems it can be worth remembering the acronym:
D.W.I.A.M.O.
- Deal
- With
- It
- And
- Move
- On …
One we came across on-line in Pintrest was:
T.H.I.N.K.
One we came across on TV recently was about the personal qualities for giving Good Customer Service:
S.H.I.T.
Sincerity
Honesty
Integrity
Trust
Do let us know if you find more!